Too many people get stuck between healthcare providers, municipalities, mental health services, insurers and waiting lists. Not because of one mistake — but because of an accumulation of failures, with no one holding the overview. We call this a zorgfuik — a care trap.
You've been referred from one institution to the next. Each has their own waiting list, their own forms, their own criteria. Nobody holds the full picture. You're doing the coordinating yourself.
The GP refers you to the municipality, the municipality to mental health services, mental health services back to the GP. Every loop costs weeks.
Each institution has its own intake, its own criteria, its own waiting list. You fill in the same story again and again.
While you wait, the situation worsens. What was manageable becomes a crisis. The system was not designed to prevent this.
"We are not looking for culprits. We are looking for patterns."
We collect experiences — carefully and GDPR-compliant — to identify structural patterns. Not to assign blame, but to advocate for independent coordination with mandate: one person with the overview and the authority to break through the deadlock.
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