My name is Rogér Castelijn. Zorgfuik started from experience, frustration and the conviction that getting stuck in care should not remain a private problem when the same pattern keeps returning.
Untangling means carefully unravelling complexity until it becomes visible where things really grind. In care, people often do not get stuck on one form, one desk or one waiting list, but on the sum of rules, handovers, funding, indications and poor communication.
Zorgfuik does not pretend that complexity can magically disappear. It tries to make complexity understandable again: where does it break, who owns the next step and what happens while someone waits?
Where does something get stuck? Which link is missing? Who is allowed to decide? What information is absent? What risk increases while someone waits?
Those are not luxury questions. They are the questions that can stop people from disappearing between systems.
Not only the individual story, but the route behind it: handover, responsibility, waiting time, escalation and ownership.
A problem rarely sits with one desk. It can involve care, benefits, municipality, family and safety at once.
Some waiting is unpleasant. Other waiting is dangerous. That difference is often noticed too late.
“If nobody sees the full story, everyone keeps staring at one small piece of the puzzle.”
For press, professionals and stakeholders, the formal route runs through Stichting Zorgfuik. I am happy to make time for a conversation by phone, Teams or in person where useful.
Share an experience, sign the petition or forward Zorgfuik. Every signal helps expose the pattern.