A rejection, a waiting list, or being referred onward endlessly. You are not the only one, and more is possible than you think.
Pick whatever is closest to your situation.
Home help, transport, home adaptations or day care.
What are your rights and options now?
Step by step what you can do.
When help for your child won’t get going.
Why this happens and how to break it.
How to do it and what to expect.
Who said what, when, with which reference. Ask for decisions in writing.
A rejection should be a formal decision with a reason and an objection period.
Independent client support is free and may speak on your behalf.
The pattern behind many of these situations is the same: it isn’t one desk that fails, but the space between them. Read about it under ownership with mandate.
Your story matters on its own. Together with others it shows exactly where the system breaks down. Anonymous is fine.
